Services provided by Antiques By Design
Shipping & Delivery
We list the estimated shipping price on each item but please call 1-604-316-1933 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to confirm. We ship to most areas across Canada and throughout the United States. Smaller packages weighing up to 100 LBS we ship by Greyhound Package Express to the closest terminal to your address which is where you will pick up from. For all larger pieces we ship by blanket wrap movers to your address. We do local deliveries. For Chilliwack and Abbotsford the charge is $30.00, Surrey, Mission, Maple Ridge and Delta $60.00, Vancouver and Richmond $75.00.
Shipping Insurance
We offer full coverage shipping insurance for 3% of the purchase price of the item.
Taxes & Duty
All BC customers pay PST & GST. All other Canadian customers pay only 5% GST except provinces that have HST - then their applicable amount applies. All US customers pay no duty's or taxes. Please note items that are over $2,500.00 US are subject to Custom Brokerage paper work in order to cross into the United States. We take care of the paper work but there is a $150.00 brokerage charge to have this done. Thank you for visiting our online antique store and please come back often.
Layaway Plan
We offer a convenient no interest layaway plan which may apply to items in our inventory. The non refundable deposit is 20% of the total invoiced amount The balance is to be paid off in equal monthly instalments over a maximum 12 month period. Pick up, delivery or shipping arrangements will be made at the time of the balance having being paid off in full. We accept Visa, MasterCard, Money orders, Cashier's or Personal Checks for payment. If you choose a Credit Card as your payment method we can if you like automatically charge your monthly payments. If you choose checks, please send us all of the post dated checks at once. All monthly payments are the customers responsibility and must be received on the payment due date as outlined in the payment schedule. Once an item is sold on our layaway terms we physically remove it from our sales floor and place it in our secure storage facility. In the event the purchaser does not complete the terms any payments received are non refundable and will be forfeited. You are welcome to pay your layaway in full anytime before the due date with no penalty charges. Shipping and or insurance costs are usually due after the final balance of the item is paid in full. If the unpaid balance is not paid within 30 to 60 days after last payment of the item we will have to charge $100.00 per month additional storage fees.
Money Back Guarantee
We offer a money back guarantee. We must be notified within 7 days of receiving the item and it must be returned or return shipped fully insured within 7 days of notification by the same method and packaging it was originally shipped in. The refund applies to the price paid of the purchased item only and does not cover shipping or insurance costs either way. Your refund will be processed once we have received the item back and inspected to insure it is in the same condition as it left. This guarantee is not valid if the reason for return is damage incurred during shipping. Shipping insurance is available. This guarantee also does not apply to items purchased on layaway do to the long length of the purchase agreement.